Working with Bobbi at Roberts lifts has been such a pleasure every step of the way. She explained our options, the process and kept us on track in the project. The elevator is beautiful and for a home unit looks so heavy duty and high end. We feel safe moving heavy appliances or our elderly parents in this lift. The price was better than the competition and the product actually better as well. I also felt good about buying in Canada. Overall no regrets with our decision to go with Roberts lifts.